Privacy Policy
BBM (“we”, “us”, “our”) respects your privacy, and is committed to protecting the privacy, confidentiality and security of the personal data you provide to us or that we collect about you when you use our website (shop.bb-mld.com) (“Site”), when you otherwise interact with us.
This Privacy Policy explains our personal data practices and the choices you can make about the way your personal data is used. Your use and continued use of the Site will constitute your deemed consent to the terms of this Privacy Policy.
Types of personal data we collect
We collect personal data you provide directly to us. This includes:
(a) Your full name;
(b) Billing and delivery address;
(c) Contact information including email address and phone number;
(d) Any additional information you provide to facilitate your order fulfilment and delivery;
(e) Your reviews, feedback and opinions about our website and services.
When you access or use the Site, we automatically collect personal data about you, including:
(a) Information about your use of our Site
(b) Information about the computer or mobile device you use to access our Site,
(c) Information about the location of your device each time you access or use our Site if you have not turned off location services for the device you are using.
(d) Information collected by Cookies, which are small data files stored on your device memory that help us improve our Site and your experience, and web beacons, which are electronic images that may be used in our Site or emails and help deliver cookies, count visits and understand usage and campaign effectiveness.
This Privacy Policy explains our personal data practices and the choices you can make about the way your personal data is used. Your use and continued use of the Site will constitute your deemed consent to the terms of this Privacy Policy.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Links to other web sites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
We will not be stored on the website or shared card details of the users and we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
Cookie Name | Cookie Description |
FORM_KEY | Stores randomly generated key used to prevent forged requests. |
PHPSESSID | Your session ID on the server. |
GUEST-VIEW | Allows guests to view and edit their orders. |
PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history if you have asked for this. |
STF | Information on products you have emailed to friends. |
STORE | The platform view or language you have selected.
|
USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
MAGE-CACHE-SESSID | Facilitates caching of content on the server to make pages load faster. |
MAGE-CACHE-STORAGE | Facilitates caching of content on the server to make pages load faster. |
MAGE-CACHE-STORAGE-SECTION-INVALIDATION | Facilitates caching of content on the server to make pages load faster. |
MAGE-CACHE-TIMEOUT | Facilitates caching of content on the server to make pages load faster. |
SECTION-DATA-IDS | Facilitates caching of content on the server to make pages load faster. |
PRIVATE_CONTENT_VERSION | Facilitates caching of content on the server to make pages load faster. |
X-MAGENTO-VARY | Facilitates caching of content on the server to make pages load faster. |
MAGE-TRANSLATION-FILE-VERSION | Facilitates translation of content to other languages. |
MAGE-TRANSLATION-STORAGE | Facilitates translation of content to other languages. |
Furthermore, we integrate google analytics to this platform to track and reports website traffic. You can find the relevant cookies that this service will be using from this.
link: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
How we use your personal data
We may use your personal data for the performance of our agreement with you; for our legitimate commercial interests and to comply with our legal obligations for the following purposes:
(a) Process, confirm, provide and charge for goods and services;
(b) Provide you with access to the content on our Site, and respond to your enquiries and requests for information and services;
(c) Understand how our products and services impact you, provide you with a better, more personalized level of service, and further develop our products and services, including linking or combining with information we get from others to do so;
(d) Provide privileges, benefits and services to you, process applications for and administer membership programs, verify and validate your ability to access and use certain products, services and information;
(e) Monitor your use of our Site and your orders, and conduct analysis of the use of our Site in order to operate, evaluate and improve our Site and our services, understand your preferences, display customized content to you on our Site which may be of interest to you and troubleshoot any problems;
(f) Conduct market analysis, market research, customer satisfaction and quality assurance surveys to improve our products services;
(g) Meet legal and regulatory requirements and administer general record keeping.
Disclosures of your personal data
We may share your personal data between BBM limited number of our affiliates as are relevant for the above purposes and to facilitate the operation of our business, but we shall only do so on a need-to-know basis.
(a) With third-party payment processors, payment service providers, IT and marketing support service providers and other consultants, vendors and service providers who need access to such information to carry out work or provide services on our behalf or who help us to provide the Site to you;
(b) With any law enforcement, courts, Government or regulatory bodies (in whatever jurisdiction), or otherwise in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, court order or legal process;
(c) If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of BBM and our affiliates or others;
(d) In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company, or any change of management of BBM;
(e) With our advisors, which includes our accountants, auditors, lawyers, other professional advisors and business contacts for the purpose of assisting us to better manage, support or develop our business and comply with our legal and regulatory obligations;
(f) With any other party at your consent or at your direction; and
(g) Otherwise as permitted or required by applicable laws and regulations.
Direct marketing
From time to time, we would like to use your name, email address, mobile phone number, and other relevant contact information to send you emails, SMS messages, telephone calls, push notifications, post, or social media information that we think may be of interest to you, including about our store, products and services, satisfaction surveys, events, offers and promotions.
Our commitment to data security
We have in place technical and organizational measures to prevent unauthorized or accidental access, processing, erasure, loss or use of your personal data and to keep your personal data confidential. These measures are subject to ongoing review and monitoring. To protect your personal data, we also require our third-party service providers to take precautions to keep your personal data confidential and to prevent unauthorized or accidental access, processing, erasure, loss or use of personal data, and to always act in compliance with applicable data protection laws.
We cannot guarantee that our Site will function faultless and without any interruptions. We shall not be liable for damages that may result from the use of electronic means of communication, including, but not limited to, damages resulting from the failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.
Changes to the Privacy Policy
We may modify this Privacy Policy from time to time. Any changes to this Privacy Policy will be posted to the Site so that you are always informed of the way we collect and use your personal data, and we encourage you to review this Privacy Policy whenever you access the Site or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy. Updated versions of this Privacy Policy will include the date of the revision at the end of this Privacy Policy so that you are able to check when the Privacy Policy was last amended. Any changes to this Privacy Policy will become effective upon posting of the revised Privacy Policy on the Site. Use of the Site following such changes constitutes your acceptance of the revised Privacy Policy then in effect but, to the extent such changes have a material effect on your rights or obligations as regards our handling of your personal data, such changes will only apply to personal data after the changes are applied.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information to contact our Privacy Compliance Officer at hello@bb-mld.com.
Last Updated: 08 March 2021